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Exapia Product Set
The Interragate Exapia product set is based upon our
unique expert adaptive Bayesian software that can be used
to deliver powerful solutions to individuals, customers
and enterprises, for example:
Exapia for the Enterprise
Enhancing Corporate Customer Relations for companies
wanting to optimise the value of each customer interaction
via their Web or CRM (Customer Relationship Management)
system.
- Unique semantic search capability to facilitate plain
English questions
- Intelligent website knowledge delivery and support
- Intelligent website communities of interest and e-commerce
- Personalised profiles when accessing and receiving
web based information and services, including knowledge
expert dialogues
- Personalised profiles when accessing CRM applications
and knowledge
Company-Wide Solutions where timely access to
relevant knowledge is key and new systems must deliver
a significant return on investment. Exapia can be used
in many major application areas in the corporate world
to support personalised innovative knowledge search
and retrieval solutions for:
- Knowledge Management
- Content Management
- Decision Support
- Business Information Retrieval
- Customer Resource Management
- Focused Information and knowledge delivery
Exapia for
the Web
Web Edition for the individual website,
delivering a solution that will:
- Provide a smart and flexible website search
- Automatically deal with spelling mistakes
- Allow users to create personal profiles and preferences to influence their searches
- Provide an Ask the Expert service, whereby users can send un-satisfied searches to an expert for answering
- Adapt and learn as it is used
- Easily integrate within the corporate IS/IT infrastructure
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